PRIVACY POLICY
This website belongs to MELI TOURS, S.A. hereinafter referred to as Meli Tours -a legally- constituted Spanish company, Incoming travel agency, based in Lloret de Mar (Girona) 17310 (Spain), Avenida de las Alegrías,6 – Edifici Cim d'Or, tax identification code A17405226.
The Meli Tours product, shall be sold exclusively to whole sale travel agencies (hereinafter referred as CLIENT) and by visiting, using or ordering from the website www.melitours.com, the CLIENT expressly consents and agrees to be bound by Meli Tours terms and conditions, legal statement and privacy policy, and to follow all applicable laws and regulations governing this website and reservation transacted via www.melitours.com.
Meli Tours shall be able to offer accommodation services through Meli Tours website, subject to established contract conditions and general conditions stated on the web and according to prices and cancellation conditions displayed when making each reservation, depending on prevailing conditions, availability and other factors. The website will inform you about the procedure for making reservations.
This legal statement and privacy policy are an integral part of our website, which cannot be separated from the general contracting conditions, operations or reservations.
The use of our website indicates complete acceptance, without exclusion, of the conditions contained in these clauses and it is a prove of express consent to contract the service booked.
The CLIENT may only use the website to make legitimate enquiries or bookings for yourself or another person for whom you are legally authorized to act. The CLIENT shall not:
• Post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other.
• Make any other unauthorized, false or fraudulent booking.
• Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means.
• Deface, alter or interfere with the appearance and layout of this website or the underlying software code.
• Take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure.
Personal Information and Data Protection
Beyond the strict observation and compliance of the requirements set forth by the Organic Law 15/1999, of 13December on the Protection of Personal Data; transposed from the European Directive 95/46, and completed by European Directive 2002/58, and/or any legislation that develops, adds to and, when appropriate, replaces them (hereinafter referred to by its initials PDPR - personal data protection regulation-); Meli Tours has the compromise to protect the personal data and to manage properly that personal data as important duty for Meli Tours.
During the application and registration as a CLIENT in Meli Tours, The CLIENT may disclose company data and personal data regarding the User who shall be contracting on behalf of the CLIENT through Meli Tours website and responsible of the management and administration of the access codes.
Any company or personal data regarding the User or the CLIENT shall be understood as obtained, treated and transmitted with strict observation and compliance of the requirements set forth by PDPR, and only for the purpose of completing CLIENT reservation and for the purposes of associated administration.
Any data thus collected on this website may be transmitted, according to PDPR, to those entities that must be involved in order to contract the requested services.
Non-disclosure
Total or partial disclosure of any of the confidential information to which the CLIENT may have access to third part individuals or companies by means of contracting and performance of its services shall be expressly prohibited.
The CLIENT guarantees that its employees, customers, suppliers, sub-contractors and any other parties related to the agreements between Meli Tours and the CLIENT fulfill the confidentiality commitments contained in this document. The required measures must be adopted for such purpose and the CLIENT shall be responsible for any claim or damages caused by the non-fulfillment of this obligation.
The CLIENT undertakes to fulfill these confidentiality commitments from the date this agreement is signed and to continue to do so whether the relationship between the parties is in force or not.
Confidential information
Confidential information shall be deemed as any information or data, whether or not it has been drawn up in hard or soft copy or in any other support that is already in use or that could be invented in the future, which each party notifies or provides to the other or that the latter may have access to with or without the knowledge and/or express consent of the other party.
Therefore, confidential information shall be deemed as the following and will include, but not be limited to: any databases and prototypes created from the documents provided, proprietary management software, computer system passwords, information on users, telephone numbers, fax numbers, email addresses, addresses of offices, agencies, departments and headquarters, computer programs, copies, Jlc, routines, sources, functional and organization analysis, know-how, formulae, processes, ideas, inventions (whether patentable or not), financial data and development plans, strategies, the contents of any bids that may be made and any other supporting documents, data or material belonging to Meli Tours or available in its website that the CLIENT may have access to, telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other information related to the final consumer and the accommodation establishment or service supplier may need to access to only for the purpose of completing your reservation and for the purposes of associated administration.
Under no circumstances may the following be considered as confidential information:
• Any information that is contained in public bibliography or that may become public knowledge, unless it becomes public knowledge due to a breach of the agreement by one of the parties.
• Any information or know-how provided by third parties.
• When disclosure is required by law.
• Disclosure of any information at the request of Courts or Tribunals.
• Information referring to economic data or any other kind that must be submitted to the State, local or autonomous authorities due to tax or labour requirements and administrative contracts.
Access to Personal Data
If Meli Tours needs to access to personal data which are strictly necessary to provide the services requested by the final consumer, Meli Tours and the CLIENT shall ensure this is legally possible pursuant to the PDPR.
Any personal data which, in the use of this system, the CLIENT may disclose to Meli Tours shall be understood as obtained, treated and transmitted with strict observation and compliance of the requirements set forth by PDPR.
Meli Tours and the CLIENT state and guarantee that they have installed the technical and operation security measures that guarantee the security of personal data and prevent its alteration, loss, mishandling and/or unauthorized access thereto, bearing in mind the status of technology, the nature of stored data and risks to which it is exposed.
If the CLIENT wishes to exercise rights of access, rectification, cancellation or opposition granted by the PDPR, he/she may address info@melitours.com or send a signed letter and indicating the performance that is requested regarding personal data and a copy of the Identification Card or passport to:
MELI TOURS, S.A.
Avenida de las Alegrías, 6 – Edifici Cim d'Or
17310 – Lloret de Mar (Girona)
Spain
The CLIENT hereby gives express consent to allow the incorporation of any data provided to the files of existing personal data in MELI TOURS, S.A. and to the treatment of such for the purpose of management, administration, mediation and contracting of the services offered by Meli Tours, the management of the reservations and the collection of products and services through Meli Tours, call centers; the management of incidences; statistics; commercial publicity and other promotions by means of electronic mail, SMS, MMS or any other similar mean, and the subscription to news bulletins.
The Person in charge of these files is:
MELI TOURS, S.A.
Avenida de las Alegrías, 6 – Edifici Cim d'Or
17310 – Lloret de Mar (Girona)
Spain
Meli Tours and the CLIENT specifically undertake the following in the event that they have access to any personal data:
• To ensure that the data is stored by means of the legally required technical and organizational security measures that guarantee the security thereof, avoiding its unauthorized alteration, loss, processing or access, pursuant to the state of technology from time to time, the nature of the data and the possible risks that it is exposed to.
• To only use or apply the data to perform the agreed services and to achieve the agreed purposes.
• Not to notify such data to other parties, not even for the purpose of safekeeping, nor any similar texts, assessments or processes mentioned above, nor to copy or reproduce part or all of the information, results or lists thereof.
• To ensure that the data is only handled by employees who need it to perform the services and any third parties that information is revealed to must be bound to abide by the confidentiality obligation.
• Once the services have been provided, they undertake to destroy such data or return it thereto, along with any supports or documents containing such information and they must not retain any copy whatsoever thereof.
Meli Tours may disclose final consumer's information to third parties only for the purpose of completing final consumer's reservation and for the purposes of associated administration.
Cookies
Access to www.melitours.com may involve the use of cookies, although the website can run without the use of cookies.
Cookies are small files of information stored on the browser of each user so that the server can recognize certain information that only the server can read. Cookies last for a limited time. No cookies can permit any telephone, email or other identification details to be revealed. Cookies cannot extract any information from the user's hard drive or steal personal information. The only way that a user's private information can form part of a cookie file is if the user personally give this information to the server.
Although cookies help us to optimize your booking process, users who do not wish to receive cookies or wish to be informed of their presence, can configure their browser to that effect.
